Cicada Privacy Policy

Your privacy is important to us at Cicada. We will only use your personal information to keep you informed about our services, news and events. The protection, confidentiality and integrity of your personal data are our prime concerns. This privacy notice explains what personal information we collect from you when you sign up to our newsletter.

What personal data do we collect?

We may collect and process personal data about you in the following circumstances:
a) when you agree to “keep in touch” via our Cicada website (https://www.cicada-comms.com). This includes your name and email address which is provided at the time of signing up. Doing this you agree to be contacted about our goods and services and subscribed to our mailing list.

How do we use your personal data?

We only use your data for the purposes for which it was collected and, where relevant, to meet local legal obligations. We use your personal data for the following purposes:

Engagement and communication. We use your information to communicate with you via email to invite you to events or send you news about Cicada.

Marketing. We would like to send you information which may be of interest to you, about our services. We may use your personal data for our legitimate interests in order to provide you with details about our goods, services, business updates and events which we think may be of interest. We communicate with you via email.

You have the right at any time to stop us from contacting you for marketing related purposes. Depending on your preferences, you can unsubscribe via our newsletter or by email to vicky@cicada-comms.com to do so.

How long do we keep your personal data?

We will retain your personal information until you unsubscribe from our list. Please unsubscribe via our newsletter or by emailing vicky@cicada-comms.com

Security

Cicada Communications Limited is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

Control

You may choose to restrict the collection or use of your personal information in the following ways:

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at vicky@cicada-comms.com

You may request details of personal information which we hold about you under the terms of GDPR by emailing vicky@cicada-comms.com

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at vicky@cicada-comms.com

We will promptly correct any information found to be incorrect.

We will never sell your information.

Customers / Clients

We will collect details such as name, company name, job role, telephone number, contact email address and work postal address when you enter into an agreement with us.

We will retain this information for the length of your contract with us and for a period of six years afterwards. Where you have subscribed to receive marketing correspondence from us we will keep your personal data until you unsubscribe by emailing vicky@cicada-comms.com

Where customers provide personal data to Cicada Communications Limited for marketing purposes, we will use this data solely for the use instructed by the client and all data is deleted as soon as the client’s contract comes to an end.

Changes to our privacy policy

We reserve the right to update this privacy policy at any time, and any changes we make will be accessible.

If you have questions or concerns about the way in which we use your personal data, please contact Cicada on email vicky@cicada-comms.com